Support

We're here to help.

Frequently Asked Questions

Is my data private?

Yes. All data is stored on your device. We never see or transmit your licence or medical information. See our Privacy Policy for full details.

Does AeroWallet work offline?

Yes. AeroWallet works fully offline. An internet connection is only required for in-app purchases.

What authorities are supported?

Currently UK CAA, EASA member states, and FAA. Support for additional authorities is planned.

How do I restore my Pro subscription?

Go to Settings → Subscription and tap Restore Purchases. Make sure you're signed into the same Apple ID used for the original purchase.

Something isn't working

Try force-quitting and relaunching the app. If the problem persists, email us with a description of the issue and your device model and iOS version.

Still need help?

Email us and we'll get back to you as soon as possible.

support@aero-wallet.com